Frequently Asked Questions
Are your coloring posters suitable for all ages?
Absolutely! Our coloring posters are designed to appeal to both children and adults, making them perfect for all ages.
What materials are your posters made of?
We use high-quality paper that is durable and suitable for various coloring mediums, including markers, colored pencils, crayons and water and oil based paints.
Do you offer custom designs or personalized posters?
Currently, we do not offer custom designs. However, we're always open to suggestions for future collections!
How do I care for my coloring poster once it's finished?
Once you've completed coloring your poster, we recommend framing it, or mounting it and sealing the poster with an artist fixative spray to preserve the colors and protect it from damage.
What payment methods do you accept?
We accept payments via Payfast which includes all major credit and debit cards, EFT, mobicred and Zapper.
How long does shipping take?
Shipping times may vary depending on your location. Typically, orders are processed within 1-3 business days, with delivery times ranging from 5-10 business days.
What if my order arrives damaged or incorrect?
We strive to ensure every order is perfect, but if you encounter any issues, please contact our customer support team, and we'll be happy to assist you with a replacement or refund.
Do you ship internationally?
Unfortunately we do not offer shipping to international customers. However, we have made our products available as Digital Downloads on Etsy. You can find our Etsy shop at www.etsy.com/shop/iCOLORZA
Can I return or exchange my order if I'm not satisfied?
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please refer to our returns and exchange policy for instructions on how to proceed.
How can I get in touch with your customer support team?
You can reach our customer support team via email at info@icolor.co.za or through our contact form on the website. We're here to help with any questions or concerns you may have!